TERMS OF SERVICE

Terms of Service

Welcome to Ask Aimee! By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Ask Aimee provides personalized concierge, assistance, and lifestyle management services. The scope of services will be agreed upon prior to the commencement of work.

2. Holiday Policy Ask Aimee will be closed for services on the following holidays:

  • July 4th

  • Thanksgiving Day

  • Christmas Eve

  • Christmas Day

  • New Year’s Eve

  • New Year’s Day

  • Easter

3. Monthly Retainer Option

  • Maximum of 20 hours of service per month.

  • Payment Schedule: Bi-monthly on the 15th and 30th of each month.

  • Unused hours do not roll over to the following month.

4. Payment Terms

  • Payment is due at the time services are rendered unless otherwise agreed upon.

  • Accepted payment methods include credit card, debit card, or electronic transfer.

  • For monthly retainer clients, payments will be automatically processed according to the agreed schedule.

5. Cancellation Policy

  • A 24-hour notice is required for all cancellations.

  • Cancellations made with less than 24 hours' notice will incur a fee equal to 50% of the total service cost.

6. Pricing

  • All prices are effective as of February 2025.

  • Ask Aimee LLC reserves the right to modify prices with appropriate notice.

  • Clients will be informed of any price changes at least 30 days in advance.

7. Liability

  • While we strive to provide exceptional service, Ask Aimee LLC is not liable for any damages or losses resulting from service use.

  • Clients are responsible for providing accurate information and clear instructions.

8. Acceptance of Terms By using Ask Aimee's services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions or concerns, please contact us.

Thank you for choosing Ask Aimee. We look forward to serving you!